How To Use @home Email Filters

Scenarios

I want to define some filters to help me organise my emails

Background

It is important to note that if you are using Outlook the use of @home filters may prevent mails from being downloaded. This is because Outlook only downloads mail in your inbox as opposed to all other folders that you have created. To avoid missing emails you may therefore wish to create your filters in Outlook rather than at your email account level. That way all mails will be downloaded first and then filtered. Outlook filters work by defining rules which can be set up using the Rules Wizard.

Solution

1. Log into your email account from a web browser.
2. Select Account Options and then Mail Filtering Rules.
3. Using the first drop down menu, select whether you want a filter to be based on emails that contain, start with, end with or match exactly the filter text.
4. Next enter the filter text in the box beside 'this word'.
5. Now select where this text may be found, eg. in the 'from' field, 'to' field or in the body of the text.
6. The last step is to specify what action should be taken if an email meets the condition that you have defined. You can opt either to delete it; move it to a folder; send it to another email address; or move, and then send to another email address.
7. Once you have specified all of these fields, click on 'create filter'.
8. You can see and edit any existing filters at the bottom of this screen.

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