Help & Support

For help with email please first check if your question is answered in one of the following documents:
  Choosing A Username - rules for choosing your
  Getting Started - immediate steps to get up and running
  Email Program Set-Up - how to set up your email program, eg Outlook or Eudora, to send and receive email
  Webmail user guide - Brief instructions
  Spam Settings - recommended settings vary depending on how you will use email
  Frequently Asked Questions
  Knowledge Base

If you really can't find an answer to your problem then please either:
  email us at including your username, a clear description of the problem, what software you're using, and how you have tried to solve it
  use our Request Help Form