How To Set Up a Vacation Message

Scenarios

  I am using either webmail or Outlook
  I am not going to be checking email regularly and want to let people know

Background

@home email allows you to set up a vacation message which can be used to inform people that you are away and possibly not checking email regularly. This message can be personalised and once activated will be sent automatically to all people who email you. It will only be sent once to each person that emails so that if the same person emails you multiple times, they will only receive the vacation message once. The solution below details how to set up a vacation message and also how to deactivate it once you return.

Solution

Activating Vacation Message

  1. Login to your email account directly from your web browser.
  2. Click on Account Options.
  3. Select the Vacation and Mail Forwarding link.
  4. In the Vacation Message box type the message that you want people to receive. Generally this includes the dates that you will be away and an indication of how often you will be checking your email during this period.
  5. To activate this message, put a tick in 'Vacation Message is Active'
  6. Select Save Changes at the bottom of the page. The message will now automatically be sent in response to all emails received.

Deactivating Vacation Message

  1. Navigate to the Vacation and Mail Forwarding link as described above.
  2. To deactivate this message simply remove the tick from the 'Vacation Message is Active' box. You may also wish to remove the text from the message box.
  3. Select Save Changes at the bottom of the page. The message will no longer be sent automatically.

Back to Knowledge Base, Support

How do I join?

Choose your new email address now
Your New Email: @home.co.uk